AI-Enabled Supply Chain Management

“AI-Enabled Supply Chain Management” provides a comprehensive overview of how Artificial Intelligence is reshaping global supply chains and transforming the way organizations plan, source, produce, deliver, and serve customers. Designed for supply chain professionals, managers, consultants, and students, this course explores both the strategic and practical applications of AI technologies across end-to-end supply chain operations.

Participants will begin by developing a solid understanding of Artificial Intelligence fundamentals, including the differences between Predictive AI, Generative AI, and the emerging field of Agentic AI. The course explains how organizations can leverage AI-driven technologies to improve visibility, automate decision-making, increase operational efficiency, and build more resilient supply chains.

The program examines the role of AI in key supply chain functions, including AI-enabled manufacturing, logistics, procurement, demand planning, customer relationship management, and supply chain risk mitigation. Participants will also learn how AIoT (Artificial Intelligence of Things) and AI-enabled Digital Twins are creating smarter, more connected supply chain ecosystems capable of real-time monitoring, predictive insights, and autonomous responses.

Special attention is given to the use of AI in forecasting demand, optimizing inventory, improving supplier collaboration, identifying risks, and enhancing customer experiences. The course also explores how organizations can combine data, analytics, and AI tools to support strategic decision-making and drive digital transformation initiatives.

By the end of the course, participants will understand the technologies, opportunities, and organizational implications of AI-enabled supply chains, equipping them with insight into how AI technologies are being applied across industries to address supply chain challenges and create competitive advantages in the AI era.

This course is part of the edX Professional Certificate program, Certified Professional in Supply Chain AI (CPSCAI), offered by ISCEA. To become CPSCAI, you must complete the two preparatory courses available on edX (CPSCAI 01, and CPSCAI 02) and successfully pass the CPSCAI Exam, also available on edX.