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This Coursera course zeroes in on a very specific and very useful skill: doing business in English with confidence. Rather than teaching grammar in the abstract, it drills the real vocabulary and etiquette of professional networking — placing and taking calls, setting appointments, and keeping written correspondence concise and correctly toned. With over 270,000 learners, it has become a reliable on-ramp for non-native speakers who need to sound polished, not just correct.
Intermediate English speakers stepping into client-facing or cross-border roles — sales, coordination, support, or anyone whose next promotion depends on sounding sharp in a meeting or on the phone.
Skills you'll gain: Telephone Skills, Business Correspondence, Outbound Calls, Inbound Calls, Professional Networking, Setting Appointments, Business Communication, Business Writing, Presentations, Coordinating, Vocabulary, English Language, Oral Expression, Concision, Verbal Communication Skills.
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