Business English: Professional e-mail writing

The ability to write a polished, professional email is now a critical skill in both college and the workplace.

A well-written professional email delivers a friendly, clear, concise and actionable message to the recipient. Learning how to create and write a professional email that meets all these criteria can take practice.

Learning to write better emails will improve your reputation as a strong and thoughtful team member, help you articulate your ideas clearly, increase your influence, avoid unnecessary back-and-forth and actually get things done.

In this course you will learn:

• How to create a professional email address

• How to write a formal email and what to avoid

• The main differences between informal and formal emails

• Common phrases to use

• What to do before sending your email

• What to write - inquiries, job applications, opinions and complaints

• How to write an email to your boss

• How to reply to an email from your boss

• How to attach files and how to send email with attachments, and what to avoid

Examples and exercises are provided to help you better understand the concept of formal writing.

* This course is designed for business English students, business English teachers and professionals who want to improve their communication skills.