Consulting Approach to Problem Solving

Where it fits

This is the third course in a management consulting specialization. It explains how consultants tackle complex business problems, which the description summarises as breaking a problem into logical parts and then testing each part against data.

The method

• Thinking about a problem across strategy, operations, people and technology.
• Defining the problem clearly before searching for answers.
• Pursuing answers with data rather than assumptions.

Skills it touches

The listed skills range from data cleansing and Lean Six Sigma to business consulting and performance improvement. Anyone moving toward consulting, or working on process improvement, will find the framing useful.