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This course is built for people who hear about generative AI at work and want a grounded explanation before adopting it. It opens with what the technology is and how it produces output, then moves to why it matters for business decisions.
Microsoft Copilot sits at the centre of the lessons, with attention to Microsoft 365 and Teams. The course also looks at process questions such as which tasks to hand to an assistant, how to check its results, and who stays accountable for the outcome.
It is a reasonable first course for managers and team members who need shared vocabulary before wider rollouts.
Skills you'll gain: Generative AI, Microsoft Copilot, Responsible AI, AI Workflows, AI literacy, Microsoft 365, Business Workflow Analysis, Microsoft Teams, Delegation Skills, Verification And Validation, Accountability.
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