Goodwill® Career Coach and Navigator

Korshub Take

Goodwill Industries has spent decades helping people find and keep jobs, and this beginner Professional Certificate distills that real-world coaching experience into a structured program. It's less about theory and more about the interpersonal craft of coaching — building rapport, setting goals, and navigating crisis moments with clients.

Who it's for

Anyone drawn to helping-profession work: aspiring career coaches, workforce development staff, HR and human services professionals, or career-changers who want a people-centered role grounded in real coaching methodology.

Key skills you'll build

• Coaching, rapport building, and relationship management
• Goal setting and expectation management
• Workforce development and human services fundamentals
• Crisis intervention and diversity-aware professionalism

Over 26,100 learners have joined this beginner program, making it a proven path into career coaching and navigation roles.