Google IT Support Certificate

What these videos are

These are lecture videos drawn from the Google IT Support Certificate, so they show the teaching style of the full program without the rest of its material. Watch them as a preview or as standalone lessons on the topics that interest you most.

Topics the certificate covers

The subject list runs from troubleshooting and customer service through networking, operating systems, systems administration and security. Together they describe the everyday range of an entry-level support technician rather than a single specialism.

What the videos alone leave out

• Readings that expand on each lecture
• Practice exercises to test what you have learned
• Job search help and discussion forums

Setting expectations

The program is pitched at about 6 months of study for someone aiming at an IT support role. Use the videos to decide whether that pace and subject mix fit your schedule before committing.