Implementing SAP S/4HANA Cloud, Private Edition for Service

Service processes in one course

This learning journey covers the service side of SAP S/4HANA, from interaction centre work through service order management and in-house repairs. It explains which SAP solutions apply to service processing and how the functional areas differ between the public and private cloud editions.

Setup and integration

Alongside the process tour, learners configure organisational structures and master data, then connect the service area to logistics, controlling and cross-application time sheets. Those integrations are where service work meets the rest of the business.

Who it suits

Business users who run service operations and consultants who implement them. The hands-on configuration makes it more than a reading list, and it is designed to prepare you for certification.

• Choosing the right SAP solutions for service processing.
• Understanding service contracts, recurring services and analytics.
• Configuring master data and integrations.