edX
edXIntroduction to Healthcare Communication Strategies
959 studentsINTERMEDIATEEnglish
Korshub's take
Healthcare communication breaks down in silence. This Stanford course teaches you to listen actively, speak clearly, and build trust in the moments that matter most—whether you're designing public health messages or sitting across from a patient.
The curriculum emphasizes relationship-centered communication—the soft skills medicine often neglects. You'll practice through improvisation and role play, learning to adapt your message to different audiences and handle the spontaneous, messy reality of healthcare conversation. Active listening appears again and again: not just hearing, but showing the other person they've been heard.
Designed for healthcare professionals, public health communicators, and administrators. A practical course recognizing that clinical knowledge alone doesn't deliver patient outcomes—communication does.
About this course
This course from the Stanford Center for Health Education (SCHE) will teach you the strategies and techniques that facilitate effective communication about science and health.
You’ll learn how to identify the fundamental skills that facilitate effective relationship-centered communication, and enhance your capacity to listen actively and purposefully. You’ll also explore how communicating accurate health information during public health campaigns, health education sessions, and doctor–patient interactions can help you build strong and trusting relationships with stakeholders.
Additionally, you’ll explore how spontaneous facilitated communication can help you convey key messages with clarity and nuance. Using tools such as improvisation and role play, you’ll enhance your capacity to articulate a well-communicated response to a given situation in your own healthcare context.
Price
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