System Administration and IT Infrastructure Services

From one machine to a fleet

This course changes the scale of the problem. Instead of a single computer, you think about a multi-user environment where reliability depends on the services behind the scenes, such as directories, servers and the cloud resources they run on.

Infrastructure you will learn about

• Active Directory and the Lightweight Directory Access Protocol
• Typical cloud infrastructure layouts and how to manage cloud resources
• Server administration and the network infrastructure behind it
• Disaster recovery planning

Where it sits in a career

Systems administration is a natural next step after desktop support, and this course is the bridge. It suits people who already know their way around one machine and want to understand how an organization keeps many machines running together.

A useful follow-on

Pair the cloud material with a hands-on environment, since reading about resource management is different from configuring it. The concepts here make later technical courses easier to place in context.