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UdemyTechnology for Airlines: a Fresh Look at the Ecosystem
4.4(1,592)8k studentsBEGINNEREnglish
Korshub's take
Mapping the technology behind the airline industry
This course looks at airlines through a technology lens, tracing a relationship that goes back to the first Computerised Reservation System in the 1960s, long before the internet. It's structured around the passenger journey: which companies serve travelers at each touchpoint, and where the gaps and opportunities are.
Course structure
- Part one: the IT landscape of a typical airline
- Part two: the passenger journey, and why airlines struggle to own the customer relationship
- Part three: the airline product itself and how technology improves it
Who it's for
Entrepreneurs and anyone interested in the intersection of airlines and technology who wants to understand where established players sit in the ecosystem and where the unmet needs are, rather than a technical or engineering-focused course.
About this course
"What tech companies serve the travel market?"
"What are the gaps and opportunities?"
The airline industry is tied to the technology sector since the first Computerised Reservation System (CRS) in the 1960s, a long time before the Internet.
With more and more people owning smartphones, the travel industry is looking for the next big idea which will change the way a billion air travellers shop, book, board and fly every year!
The course will go through the Passenger Journey and the different touch points to analyse the interaction and understand the needs.
The course presents big players in each step of the journey and reveals major gaps in the offering.
The first part of the course looks at the IT Landscape of a typical airline.
The second section expands the view to the Passenger Journey and explains why airlines cannot own the relationship.
The third part focuses on the airline product and how technology improves it.
This is a course for entrepreneurs and anyone interested in both airlines and technology.
Join the latest of the Airline Business Courses on Udemy!
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