Understanding Jira for Users, Managers, and Admins

Recently updated for Jira’s latest UI and terminology!

Master the fundamentals of Jira with the most up‑to‑date version of the platform. Learn to manage spaces, track work items, and boost your team’s collaboration—all using the new interface. This comprehensive course equips you with practical, role‑agnostic skills so you can navigate Jira efficiently, no matter what you do.

You'll learn to:

• Understand core agile concepts and how they’re implemented with the new work items and boards in Jira

• Speak the updated Jira language (work items, boards, sprints, Kanban) so you can read docs and communicate with teammates

• Navigate the refreshed Jira UI (new side‑panel, updated shortcuts, modern look) to complete daily tasks faster

• Leverage manager‑level features (advanced filters, dashboards, sprint planning, Kanban flow) in the latest UI

• Use the updated reporting suite (burndown, control chart, insights) to spot bottlenecks and monitor progress

• Customize Jira as an administrator with the new admin area – updated permission schemes, work‑type schemes, field layouts, automation, components, releases, and global settings

This course is ideal for anyone using the current version of Jira in a professional setting, including:

• New and existing Jira users

• Project managers and team leaders

• Individuals transitioning into roles that utilize Jira

• Aspiring or new Jira administrators

No prior experience with Jira is required. A basic understanding of project management concepts is helpful, but not essential. The course is structured into sections tailored to the needs of different user types. Here's a breakdown of what you'll learn in each section:

• Section 1: Introduction and course overview

• Section 2: Learning the core agile and Jira concepts you need to know before using Jira

• Section 3: Jira for Users – essential skills for daily task management

• Section 4: Jira for Managers – focusing on team productivity, reporting, and collaboration

• Section 5: Jira for Administrators – now fully aligned with the latest admin console, covering updated permission schemes, work‑type schemes, field layouts, automation, components, releases, and global settings

• Section 6: Tips & Tricks for Everyone – video responses to questions from other students so you can learn from frequently asked questions, or add your own question for a chance at a video reply

While each section is designed for a specific audience, everyone is encouraged to explore the entire course to get a complete understanding of Jira and improve collaboration across roles.