
UdemyQuality is notoriously hard to define and measure, whether in manufacturing or services. This course addresses that by teaching seven established, structured tools used to grasp and improve quality in a systematic way: histograms, scatter plots, Pareto charts, control charts, process mapping, cause-and-effect diagrams, and tallies.
Each tool is explained conceptually first, in accessible terms, and then put into practice using Microsoft Excel — giving the theory an immediate, hands-on application rather than leaving it abstract.
Anyone working in quality, operations, or process improvement who wants a foundational toolkit for analyzing quality issues systematically.
These seven tools give quality a structure that can be applied consistently across manufacturing and service contexts alike, using software most people already have.
7 TOOLS OF QUALITY
Quality is one of the more difficult factors to measure and define. Yet, it is also quite an important factor. It does not matter whether we are talking about manufacturing or the services sector. In all sectors, quality does matter quite a lot. There are many ways to grasp and improve quality in a structural way. One of these ways is by employing the 7 tools of quality, also sometimes referred to as the 7 basic tools of quality. In concrete terms, we will teach you the following basic quality tools.
Basic quality tool: Histograms
Basic quality tool: Scatter plots
Basic quality tool: Pareto charts
Basic quality tool: Control charts
Basic quality tool: Process mapping
Basic quality tool: Cause and effect diagram
Basic quality tool: Tallies
We will explain you the theory in a very accessible way and subsequently we will use Microsoft Excel to execute the theory.
SIX SIGMA ACADEMY AMSTERDAM (SSAA)
This training is offered to you by SSAA or Six Sigma Academy Amsterdam, a well established and accredited training institute with more than 150,000 students worldwide. We wish you a lot of fun with the training that we have designed for you all.
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