Business Analysis: Working with Use Cases

Use Cases: The Analyst's Essential Technique

Use cases remain one of the most practical tools in a business analyst's arsenal, bridging the gap between stakeholder needs and system design. This focused course builds your capability in this foundational methodology in roughly two hours—ideal for someone new to analysis or needing a structured refresher.

The course delivers four lectures plus a grounded case study, exploring how to model business processes and system requirements through realistic scenarios. You'll walk away with a practical template for your own projects, turning the abstract concept into an applied skill. For analysts at any stage—whether starting your first role or supporting a new initiative—understanding use cases ensures clarity and alignment before development begins.