Udemy

How to Give Feedback without Giving Offence

Name: How to Give Feedback without Giving Offence
Availability: InStock
Rating: 4.6 (178 reviews)

4.6(178)1k studentsALL LEVELSEnglish

Korshub's take

Overview

A short, 40-minute course focused on one specific communication skill: giving feedback and appraisals that land without triggering defensiveness. The core idea is that most feedback misfires because it drifts into assumption rather than staying anchored to what was actually seen and heard.

Method

The course teaches feedback built on observable evidence plus how that evidence made you think and feel, which makes it easier for the recipient to actually understand and act on. It introduces metaphor as a tool for expressing perception clearly, and uses case studies of real feedback sessions that you can model directly in your own conversations.

Who it's for

Anyone whose results depend on other people's performance, or who is regularly asked for advice: small business owners, corporate and public-sector leaders, and educators. The skills apply just as well outside work, in personal relationships and everyday communication.

About this course

This course is about delivering feedback and appraisals which are free from the misunderstanding which arises from making assumptions about what is said.
When feedback is supported by the evidence of what you have seen and heard and how it made you think and feel then the recipient is more likely to be able to comprehend and react appropriately.
We introduce you to the power of metaphor as the best way to express what you see and hear and think and feel.
Case studies are used so that you can hear the words of good feedback sessions being given and model them to suit your own feedback sessions.
The course will take 40 minutes to complete followed by regular practice.
Take this course if your success depends on the performance of others or if people are looking to you for advice and support for their own personal development.
Suitable for small business owners, corporate or public sector leaders and educators.
It also has application in personal situations.
The problem with communication is the illusion that it has taken place. Using this technique you can be certain you will be understood.
The guiding mantra is - "Quality of Life is Quality of Communication."

Korshub's take

Overview

Method

Who it's for

About this course

This course is about delivering feedback and appraisals which are free from the misunderstanding which arises from making assumptions about what is said.
When feedback is supported by the evidence of what you have seen and heard and how it made you think and feel then the recipient is more likely to be able to comprehend and react appropriately.
We introduce you to the power of metaphor as the best way to express what you see and hear and think and feel.
Case studies are used so that you can hear the words of good feedback sessions being given and model them to suit your own feedback sessions.
The course will take 40 minutes to complete followed by regular practice.
Take this course if your success depends on the performance of others or if people are looking to you for advice and support for their own personal development.
Suitable for small business owners, corporate or public sector leaders and educators.
It also has application in personal situations.
The problem with communication is the illusion that it has taken place. Using this technique you can be certain you will be understood.
The guiding mantra is - "Quality of Life is Quality of Communication."