edX
edXInformation Technology (IT) Support PC
6k studentsBEGINNEREnglish
Korshub's take
Technical support roles are the backbone of IT organizations, and this course builds the job-ready skills employers need. Beyond hardware and software know-how, you'll develop the networking and cloud computing literacy that modern help desk teams require. Hands-on labs and interactive troubleshooting exercises ensure you're not just learning concepts—you're building a portfolio of real experience you can showcase.
About this course
Build the job-ready skills and knowledge you need to kickstart your career in IT technical support. ,Demonstrate you have the in-demand hardware and software skills that help users select, install, and configure their devices, operating systems, and applications. ,Build essential computer networking, cybersecurity, and cloud computing skills that IT support and help desk specialists need to be successful. ,Practice solving customer service requests and troubleshooting through hands-on labs and interactive exercises to build a portfolio of experience you can showcase to employers.
Price
$393
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