Udemy
Intro to UX: Conducting Smart User Research
4.0(163)8k students
UserTesting's Janelle Estes breaks down four practical research methods for understanding how users experience your product or business. In 45 minutes, you'll learn to gather feedback at different development stages and make data-informed decisions that improve customer experience.
Designed for product managers, designers, marketers, and entrepreneurs who want to move beyond assumptions.
Join UserTesting's Janelle Estes for a straightforward look at how to gain smart, useful feedback about how users experience your product, service, or business.
What: Understanding your users' experience — behaviors, attitudes, and perceptions — helps you gain gain user empathy, see new opportunities for change, and prioritize product improvements. But: how do you gain that understanding? This 45-minute gives you an approach for 4 popular research methods so that you can truly understand your product's user experience.
Key lessons include:
Who: This class is ideal for everyone involved in crafting great customer experiences: product managers, marketing managers, community managers, designers, and entrepreneurs.
Why: You'll gain a richer understanding of user feedback methods so that you can make smarter, more strategic decisions about the future of your business.
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Explore more Skillshare classes by the experts and strategists at UserTesting, a user experience research platform for fast, real-time feedback.
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Taught by Janelle Estes — Chief Insights Officer, UserTesting
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