Introduction to Business Process Modeling

Lean Process Improvement Foundation

Before you can improve an operation, you need to see it clearly. This course teaches business process modeling fundamentals and moves quickly through modeling techniques without fluff. Rather than staying abstract, it grounds the learning in a concrete case study: optimizing an airport's operations.

At 90 minutes, it's designed as either a standalone introduction or the next step after "Fundamentals of Business Analysis." You'll learn to visualize workflows and identify bottlenecks—the essential first step to any operational improvement. Perfect for professionals ready to move from understanding process to redesigning it.