Operations Strategy

A strategy course about operations

This course treats operations as a strategic question rather than a back-office function. The lens is comparative: how a manufacturer and a service business each contend with their suppliers, customers and rivals, and how those relationships shape what a company should decide.

Decisions it puts on the table

• Whether to build capacity in-house or depend on outside partners
• Where to locate facilities and how large they should be
• How workforce choices ripple into the rest of the operation
• Which way to compete: on cost, on quality or on innovativeness

Who benefits most

Students of business, management and engineering who already understand basic production logic will get the most from it. It suits readers who want to think like a strategist deciding where a company's advantage will come from, and anyone curious how a choice in one area affects the others.