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FreeServiceNow Admin Complete Course | System Administration Beginner
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Free
ServiceNow System Administrator Full Course | Learn ServiceNow Basics in just 2.5 Hours
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This sysadmin course condenses ServiceNow basics into roughly two and a half hours. It starts with getting a personal development instance, then the user interface, user management and tables, before moving into list and form layouts.
The second half turns to the tools admins use to change behaviour: access control lists, application menus and modules, workspaces, plugins, service catalog items with workflows, Flow Designer, notifications and record producers. Import sets, transform maps, update sets, business rules, client scripts and UI policies close the course.
ServiceNow System Administrator Full Course | Learn ServiceNow Basics | ServiceNow System Administrator | ServiceNow tool for beginners | ServiceNow Tutorial 2024
Following Items are covered:
Getting the PDI | How to get ServiceNow instance
User Interface
Tables
List Layout
Form Layout
Workspaces
Plugins
Service Catalog (Catalog Items, Record producers)
Flow Designer
Notifications
ACLs
Import Sets and Transform Maps
Update sets
Business Rules
Client Scripts
UI Policies
ServiceNow Developer full course link:
https://youtu.be/VtkwDWLGZl8
Timestamps:
00:00:00 - Introduction
00:01:33 - Getting PDI
00:03:31 - User Interface
00:10:43 - User Management
00:17:06 - Tables
00:29:42 - List Layout
00:34:27 - Form Layout with Activity formatter
00:39:08 - Form Design
00:40:54 - ACLs
00:47:38 - Application Menu and Modules
00:52:46 - Workspaces
00:55:03 - Plugins
00:57:04 - Service Catalog with workflow
01:15:04 - Flow Designer
01:27:18 - Record Producers
01:33:43 - Notifications
01:56:33 - Data Import from Excel through Transform Map
02:07:33 - Update Sets
02:16:58 - Business Rules, Client Scripts and UI Policies
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Important links:
https://youtu.be/B1pviA7sJ5M
https://youtu.be/PRkx19p9j6g
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