Coaching Skills for Managers: Develop Team Performance

This course contains the use of artificial intelligence.

Someone brings you a problem. You know the answer, so you give it. The next day, they're back with the next decision.

You're helping—but are you also teaching them to wait for you? Some moments call for instruction. Others offer a chance to develop the person's judgement. Let's help you recognise that moment and ask a question that moves their thinking forward.

I'm Dr. Law Payne. My master's degree in Educational Psychology informs this course for managers, team leaders and business owners who want to develop people through everyday conversations.

You'll practise listening before solving, asking questions that open useful options and helping someone choose an action they can test. We'll also distinguish a coaching moment from a situation that needs direct instruction or feedback.

Bring a conversation you keep having with someone on your team. You'll use the resources beside the lessons to prepare questions, listen for assumptions and help the person choose an action they can test. Worked examples show where coaching helps and where clarity, direct feedback or instruction needs to come first.

Imagine your team member leaving a conversation with a decision they understand and ownership they can carry. Enrol today, and let's build that kind of everyday coaching into the way you lead.