
Emotional Intelligence: Practical Communication Skills
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This Arizona State University course is about building self-awareness and empathy in the workplace. It frames emotional intelligence as a practical working skill rather than a fixed personality trait.
Useful for anyone who wants steadier working relationships in a dynamic workplace, from people starting out to those who already lead teams.
Skills you'll gain: Empathy & Emotional Intelligence, Empathy, Emotional Intelligence, Self-Awareness, Conflict Management, Interpersonal Communications, Influencing, Composure, Decision Making, Problem Solving.
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