Root Cause Analysis and the 8D Corrective Action Process

The 8D Process, which contains the tools and strategies of Root Cause Analysis, was invented by the Ford Motor Company in the 1980's as a universal problem-solving method.

To create such a method, Ford combined existing best practices from luminaries such as Shewhart, Deming and Juran with their experiences in the US Auto Market competing against foreign imports. The resulting 8D process became the standard problem-solving tool across Ford's Product design and manufacturing engineering team. But because of its systematic effectiveness, it soon spread to other departments, other divisions and ultimately other industries.

Today, a manufacturing professional with a solid understanding of the principles and tools taught in this class will be able to effectively solve a range of problems. And it is the solving of increasingly complex problems that lead to career advancements and new doors of opportunity.

This course, "Root Cause Analysis and the 8D Corrective Action Process" will show you:

• How to assemble an effective problem definition.

• The value of creating a cross-functional team.

• How to develop interim containment solutions to shield your customer from receiving further defects.

• The connection between an organization's traceability system and the RCA and 8D process.

• An overview of process modeling tools such as the process flow diagram and the value stream map as means of graphically depicting the process and subsequent improvements to it.

• How to use popular quality tools to find root cause such as pareto analysis, interviewing, the Ishikawa diagram, the concentration diagram, 5 Why analysis and much more.

• How to use analytical tools such as capability analysis, regression analysis, measurement systems analysis, control charting and more to further clarify your root causes and develop potential corrective actions.

• How to generate and prioritize corrective action ideas.

• A sampling of corrective action strategies such as andon, shifting the process mean, correlating process to product variables, standardizing work instructions, poke yoke, automated inspection and much more.

• How to verify your corrective activities for effectiveness.

• How to develop parallel and preventive activities to maximize the impact of your problem solutions.

• How and why to acknowledge your team's success.

What have a few of the 23,000+ past student said about this course?

• "Very impressive course in terms of bringing knowledge but also in sharing it in a very practical way." - Richard H.

• "Outstanding course and very applicable." - Tyrone P.

• "It perfectly matched my needs." - Libor H.

• "Excellent lecture for everyone. It is simple and user friendly. The concepts were explained in layman terms." - Hazel B.

• "It was an amazing course with substantial amount of learning" - Ameetjyoti D.

• "I work in automotive and in the quality department for 20 years. I am new to the role of quality engineer and find the information and examples in this class are very beneficial in helping me succeed in my role. This course excites me!" - Angela V

Plus over 1,800 5-star reviews!!

"Root Cause Analysis and the 8D Corrective Action Process" not only relies on the "tried and true" methods developed by the quality gurus of old, but also draws upon decades of real life experience by providing dozens of actual examples from manufacturing and engineering.

When you purchase this class, you get two additional benefits:

First, you get LIFETIME ACCESS to all course materials. If you want to come back for a refresher 6 months or 6 years after completing this course, it will be here for you. With no required start or finish times, you get maximum flexibility to take or re-take this class as needed.

And secondly, if you have any questions about the course material, you are welcome to reach out to me, Ray Harkins, through Udemy's messaging service. I try very hard to respond to every question I get within 48 hours.

So in total, you get:

• High-quality course materials,

• A significant update in 2025 including even more highly relevant content,

• Lots of downloadable templates and resources,

• Lifetime access to all course materials,

• Access to one-on-one Q&A,

• All for a very low price!!

If you need to take your problem solving skills and knowledge of quality engineering practices to the next level, this is the class for you!