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The course is organized around the numbers a SaaS team reports: bookings, revenue, ARR, churn and retention, unit economics, and profitability. Its stated endpoint is a metrics dashboard and a presentation that tells a clear story, which gives the lessons a practical target.
Sales leaders, product managers, analysts and investors who hear these terms in meetings but have not had time to pin down their definitions will benefit most. The course spends its time on what each metric means and how it moves, not just on the formula.
Spreadsheet templates and a one-pager cheat sheet are included as study aids, which makes the course a useful reference after it ends.
THE MOST COMPREHENSIVE COURSE ON SAAS METRICS AND SAAS BUSINESS MANAGEMENT ON THE MARKET TODAY!
2022 Updates
All Course Notes in One Downloadable PDF (close to 200 pages!): Lecture presentation slides for all the lessons are now available for download in one single PDF. This is a great reference tool for you to review the course materials anytime in the future. Access the resource in the last section of the course.
New 1-Pager SaaS Metrics Cheat Sheet: I created this cheatsheet so you have all the key metrics and their formula all in one place! Access the resource in the last section of the course.
New Quizzes and Assignments: 7 quizzes and assignments have been added/refreshed in various sections of the course.
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Are you:
Working at a SaaS company, but you secretly don’t understand SaaS metrics?
Confused by terms such as bookings, revenue, ARR, retention rate, and unit economics?
Looking for a career opportunity at a software company and you need to impress your interviewer with a solid understanding of SaaS?
If any of these applies, then you have come to the right place!
This SaaS Metrics Fundamentals course will give you the right tools and skills to be successful.
My name is Jimmy, and I have over 10 years of consulting, strategy and finance experience in technology companies in Silicon Valley.
If your professional work is related to software, whether you are a company founder, a sales executive, product manager, a financial analyst, a business leader, a product manager, or an investor, you will need to how to measure and analyze a SaaS business with the right metrics.
The most valuable software enterprises today are SaaS companies. With the number of job opportunities at these companies, mastering SaaS metrics is going to be immensely valuable for your careers.
The course starts with the basics of the SaaS business model, take you through the metrics to measure business growth, product stickiness, unit economics and financial performance.
Ultimately, you will be able to impress your team with a metrics dashboard and presentations that tell the right story.
This course is packed with the following to enhance your learning:
High quality videos
Tutorials/Demos
Real life examples
Quizzes
Articles
Cheatsheets
All the beautiful spreadsheets and dashboards are included for free so you can save hours of your time and make these tables and charts your own in a matter of minutes.
By the end of the course, you will be able to:
Measure the right SaaS metrics
Analyze trends from metrics performance,
Articulate its meaning at your next meeting.
Know more than your colleagues
Take your career to the next level.
So are you ready to take your career at a SaaS company to the next level? If so, jump in, and I will see you in the course!
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Course Content
Overview
Course Intro
SaaS Business Model
Business Growth
Bookings: TCV, ACV, Contract Term
Bookings: Offer Type
Bookings: New vs Renewal
TCV/ACV vs ARR/MRR
Revenue
ARR Analysis
Product Stickiness
Churn: What and Why?
Retention / Churn Rates I - Intro and Count Based
Retention / Churn Rates II - Dollar Based
Renewal rate
Cohort analysis
Unit Economics
Unit Economics
Customer Life Time (LTV)
Customer Acquisition Cost (CAC) and Payback Period
LTV / CAC
SaaS magic number
P&L Metrics
P&L Financial Model Walkthrough:
Profitability (Gross Margin, Operating Margin and Free Cash Flow Margin)
Rule of 40
SaaS Metrics Dashboard
SaaS Metrics Dashboard Output
Make your own Metrics Dashboard
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Tracking since 15 Nov — not enough history yet to tell you whether today's price is any good. Watch the course and we'll tell you when it drops.
This is what we recorded in US pricing — not every price this course has ever had, and prices differ by country.
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