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The course examines what makes high-end tourism distinct and asks how globalisation and sustainability should reshape a sector that has grown rapidly over the last 50 years. It asks what is essential to high-end luxury travel and what is not, which gives the marketing material a clear starting question.
The listed skills lean toward marketing and business strategy, including service design, consumer behaviour and performance measurement. Because the course is set at an intermediate level, it assumes some working knowledge of marketing before you begin.
Skills you'll gain: Global Marketing, Sustainable Business, Corporate Sustainability, Service Design, Customer Insights, Sustainable Development, Customer experience strategy (CX), Customer experience improvement, Marketing Communications, Strategic Marketing, Consumer Behaviour, Promotional Strategies, Performance Measurement, Innovation.
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