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UdemyUp & Running with ServiceNow
4.5(11,866)25k studentsBEGINNEREnglish
Korshub's take
ServiceNow for the Impatient: What It Does and Why It Matters
ServiceNow can feel overwhelming at first—too many features, too much jargon. This course strips it down to essentials: what the platform actually does for businesses, six real-world use cases that show its power, and how to navigate the interface without drowning in documentation.
The instructor brings six years of hands-on experience from 50+ implementations, so you're learning from someone who's seen both the promise and the gotchas. You'll walk away understanding why a CIO would choose ServiceNow over building custom software in-house—and you'll be ready to get your own free instance up and running for practice.
About this course
Are you just starting out in the world of ServiceNow? Are you having a hard time getting up and running with the platform? Maybe your company is transitioning to ServiceNow from another tool, or maybe you’re interested in starting your career as a ServiceNow developer? Whatever your case may be, this course will get you get up to speed on the ServiceNow platform.
Hello, my name is Mark Miller and I’ll be your instructor for this course. I have over 6 years of experience on the platform and have worked on 50+ ServiceNow projects.
Explaining ServiceNow in a clear and concise manner has always been a goal of mine. Unsatisfied by ServiceNow’s own attempt to explain their platform, I set out to create this course, which will do just that.
What can it do? What are the benefits of using the platform? Why might a CIO choose ServiceNow over their internal team of application developers? These are all questions we’ll explore in this course. We’ll also look at 6 use cases which leverage the ServiceNow platform, we’ll cover how to get your very own ServiceNow instance up and running for free, we’ll explore the ServiceNow docs and community, and introduce the user interface and navigating the platform. We’ll end the course by touring the Incident, Problem, Knowledge, and Service Catalog applications.
Thanks and I hope to see you in the Up & Running with ServiceNow course!
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